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Privacy Policy

Privacy Policy
Effective Date: April 5, 2025
Welcome to Jordan Tourism LLC (“we,” “our,” or “us”). Your privacy and security are our priority, and we are committed to safeguarding your personal data in compliance with applicable local and international regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, process, protect, and use your information when you interact with https://sandstoskylinestravel.com//.

1. Scope & Applicability
This Privacy Policy applies to:

By using our services, you acknowledge and consent to the terms outlined in this policy.

2. Information We Collect
We may collect the following types of data:
a. Personal Information

b. Automatically Collected Data

c. Sensitive Data
We do not collect sensitive personal information (e.g., health records, religious beliefs, biometric data) unless explicitly necessary for accessibility accommodations or legal compliance in travel operations.

3. Purpose of Data Usage
We use personal data strictly for the following purposes:
✅ Processing Bookings & Payments – Securely handling reservations.
✅ Customer Support & Communication – Addressing inquiries and resolving disputes.
✅ Marketing & Promotions – Sharing exclusive offers (opt-in only).
✅ Legal & Regulatory Compliance – Fraud prevention, tax reporting, and safety regulations.
We will not use personal data for unauthorized profiling or automated decision-making.

4. Legal Basis for Data Processing
We process data under GDPR, CCPA, and other applicable laws, based on:


5. Data Sharing & Third-Party Disclosure
We do not sell personal data. However, information may be shared with:

Third-party providers are contractually obligated to maintain confidentiality and comply with global data protection laws.

6. Data Retention & Storage
We retain personal data as follows:
📌 Bookings & payments: Retained for five years unless legally required otherwise.
📌 Marketing data: Stored until the user opts out.
📌 Financial records: Retained per local tax regulations.
Data is stored on encrypted servers, with strict access controls ensuring security and confidentiality.

7. User Rights & Control Over Data
Under GDPR & CCPA, users have the following rights:
🔹 Access & portability: Request a copy of their personal data.
🔹 Correction: Modify inaccuracies in stored details.
🔹 Request deletion (“Right to be Forgotten”).
🔹 Objection to processing: Opt out of specific data usage.
Users can submit privacy-related requests via email to [Your Contact Email], which will be processed within 30 days.

8. Security Measures & Data Breach Policy
We implement advanced security protocols, including:
🔒 End-to-end encryption for payment and personal data.
🔒 Two-factor authentication (2FA) for account protection.
🔒 Regular audits of security infrastructure to prevent breaches.
In the event of a data breach, affected users will be notified within 72 hours, in compliance with GDPR regulations.

9. Cookies & Tracking Technologies
Our website uses cookies to:
🍪 Enhance functionality (session tracking, personalization).
📈 Improve analytics (Google Analytics tracking user behavior).
📢 Support advertising (Facebook & Instagram marketing campaigns).
Users can manage cookie preferences via browser settings and opt-out of non-essential tracking.

10. International Data Transfers
If accessing our website from outside Jordan, data may be transferred internationally. We ensure compliance with legal safeguards for cross-border data transfers.

11. Liability Disclaimer & Assumption of Risk for Tour Activities
a. Adventure & Outdoor Tourism Risks
Jordan Tourism LLC provides travel experiences to wadis, desert locations, mountains, and archaeological sites. By booking through our agency, users acknowledge:

b. Cultural & Historical Site Risks
Tourists should be aware of:

c. Liability Limitation
Jordan Tourism LLC:

d. Third-Party Operators
Jordan Tourism LLC works with independent tour operators for activities such as:

Jordan Tourism LLC is not responsible for third-party tour providers’ adherence to local regulations or safety protocols.

12. Policy Updates & Modifications
We may update this policy to reflect changes in legal or business requirements. Updates will be published on our website, with prior notification for significant revisions.

13. Contact & Dispute Resolution
For inquiries regarding this policy, contact:
📩 [Your Contact Email]
📞 [Your Business Phone Number]
📍 [Your Business Address]
In case of disputes, resolution may be sought through mediation or arbitration, in compliance with data protection and consumer rights laws.